Improving Mental Health Services Across Australia

• Nationwide Telehealth Services: Leveraging the power of technology, we offer telehealth services to clients regardless of their location. This ensures that individuals in remote or rural areas have the same access to quality care as those in urban centers.
• Strategically Located Offices: Our offices are situated in major urban areas across the country, making in-person consultations convenient for those who prefer face-to-face interactions.
• No Geographic Limitations: By offering both in-person and virtual sessions, we eliminate the barrier of distance, ensuring that everyone in Australia has the opportunity to receive the care they need.
• Accessibility for Diverse Populations: Our services cater to a wide range of clients, including those in remote indigenous communities, ensuring that cultural and geographic diversity is not a barrier to receiving mental health support.

• Collaboration with NDIS Coordinators and Plan Managers: We work closely with NDIS support coordinators and plan managers to facilitate a smooth and prompt onboarding process for their clients. This collaboration ensures that the specific needs and goals of each client are understood and met effectively.
• Prompt Onboarding and Service Delivery: Our streamlined processes enable quick client onboarding, reducing wait times and ensuring that NDIS participants can access our services without delay. We understand the importance of timely support in the journey of mental health care.
• Ongoing, Top-Notch Services: Once onboarded, our commitment to NDIS clients is unwavering. We provide ongoing, top-notch psychological services, ensuring consistent and high-quality care. Our team of experienced psychologists works diligently to address the evolving needs of each client.
• Referring Clients for Comprehensive Care: Our relationship with NDIS clients goes beyond providing psychological support. Recognising that their needs may be multifaceted, we also refer clients to NDIS support coordinators and plan managers for other disability-related services, ensuring a holistic approach to their wellbeing.
• Feedback and Continuous Improvement: We maintain open lines of communication with both clients and NDIS professionals, regularly seeking feedback to continually enhance the quality of our services.

• Integrated Care Model: We work closely with medical centers to integrate psychological care with general health services. This ensures a comprehensive approach to each client's well-being, addressing both mental and physical health needs.
• Seamless Referral System: Our collaboration with medical centers includes a seamless referral system. Medical practitioners can easily refer patients who may benefit from psychological services, and vice versa, ensuring a continuum of care.
• Joint Care Plans: In cooperation with medical centers, we develop joint care plans for clients. These plans are tailored to each individual’s needs, incorporating input from both mental health professionals and medical practitioners.
• Regular Communication and Updates: We maintain regular communication with medical centers to provide updates on our clients' progress. This facilitates adjustments to treatment plans and medications when necessary, ensuring the best possible outcomes.
• Professional Development and Training: We engage in mutual knowledge exchange with medical center staff, providing training on mental health issues and learning about the latest developments in general healthcare. This enhances the expertise on both sides and benefits our clients.
• Community Health Initiatives: Our partnerships often extend to community health initiatives and events, fostering a broader understanding of mental health and promoting well-being in the community.

• Wide Range of Specialisations: Our team includes psychologists with expertise in various areas of mental health, such as child and adolescent psychology, geriatric psychology, trauma-informed care, cognitive-behavioral therapy, and more. This variety ensures that we can cater to the specific needs of each client, regardless of their age, background, or mental health condition.
• Cultural and Linguistic Diversity: We understand the importance of cultural competence in therapy. Our team includes psychologists from diverse cultural backgrounds, capable of offering services in multiple languages. This diversity enriches our approach and allows us to provide more culturally sensitive care.
• Continual Professional Development: To ensure that our team stays at the forefront of psychological research and practice, we invest in continual professional development. Our psychologists regularly participate in training sessions, workshops, and conferences to keep abreast of the latest developments in the field.
• Collaboration and Peer Support: Our psychologists work in a collaborative environment, often consulting with each other to provide the best possible care to clients. This team approach allows for the sharing of expertise and perspectives, enhancing the therapeutic experience for our clients.
• Focus on Matching Client and Therapist: We believe in the importance of a good match between client and therapist. Our diverse team allows us to carefully consider each client's preferences, needs, and comfort when assigning a psychologist, ensuring a therapeutic relationship that fosters trust and progress.

• Above-Industry Pay Rates: We offer salaries that are significantly higher than the industry average. This practice allows us to attract and retain the most skilled and experienced psychologists, ensuring that our clients receive care from top-tier professionals.
• Staff Retention and Continuity of Care: By providing superior compensation, we maintain a high staff retention rate. This continuity is crucial in mental health care, as it fosters strong, trusting relationships between clients and therapists. Clients can rest assured that their therapeutic journey will not be disrupted by frequent changes in their care provider.
• Investment in Employee Well-being: We recognise that the well-being of our staff directly impacts the quality of care they provide. Our competitive compensation package includes not just salaries, but also comprehensive benefits that address the holistic needs of our employees, such as health insurance, mental health days, and professional development opportunities.
• Recognition of Expertise and Experience: Our compensation model is designed to acknowledge the expertise and experience that each psychologist brings to the team. We value their professional contributions and ensure that their compensation reflects their skills and the critical work they do.
• Encouraging Professional Growth: We encourage and support our psychologists in their pursuit of further education and specialisation. Our compensation structure includes incentives for additional qualifications and certifications, fostering a culture of continuous learning and professional growth.

• Volume-Based Business Model: Unlike clinics limited to specific geographic areas, our extensive client base across Australia allows us to operate on a volume-based model. This approach enables us to offer competitive pricing without compromising the quality of our services.
• Lower Client Costs: We charge less than many of our competitors, understanding the financial constraints that can often hinder individuals from seeking mental health care. Our pricing strategy is designed to be inclusive, ensuring that more people can access the help they need.
• No Unfair Cancellation Policies: We believe in fair and compassionate service provision. This is why our cancellation policies are designed to be understanding and flexible, respecting the unpredictable nature of our clients' lives and challenges.
• Focusing on Client Needs, Not Profit Margins: Our primary goal is to provide effective mental health care, not to maximize profits. This client-first approach differentiates us from many other businesses in the industry that may prioritize profit margins over client care.
• Support for Financially Disadvantaged Clients: We offer a range of financial accommodations, including discounts for pensioners and healthcare card holders, and bulk billing for those in severe financial distress. We also assist with NDIS funding and healthcare plan applications, making our services more accessible.
• Transparency in Pricing: We maintain complete transparency about our fees and services. Clients are informed upfront about the costs, with no hidden charges or unexpected fees.

• Immediate Access to Care: We offer a no-waitlist policy, ensuring that new clients can access our services without unnecessary delays. Our free first consultation within 24 hours of contact exemplifies our commitment to prompt support.
• Financial Accessibility: Understanding the diverse economic backgrounds of our clients, we provide a $50 discount to pensioners and healthcare card holders. Additionally, we offer bulk billing for individuals experiencing severe financial hardships, ensuring that financial constraints do not hinder access to quality care.
• Assistance with NDIS and Healthcare Plans: Navigating the complexities of NDIS funding and healthcare plans can be daunting. We offer free assistance to clients, helping them understand and apply for the funding they are entitled to, easing the process and reducing stress.
• Respectful Cancellation Policies: Life can be unpredictable, and we respect that. Our cancellation policies are designed to be flexible and understanding, acknowledging the challenges that our clients may face.
• Client Confidentiality and Privacy: Upholding the highest standards of confidentiality and privacy is paramount in our practice. Our clients can trust that their personal information and therapy details are handled with the utmost care and discretion.
• Feedback and Continuous Improvement: We actively seek feedback from our clients to continually refine our services. This input is invaluable in shaping our policies and practices, ensuring they remain aligned with our clients' needs.
• Inclusive and Diverse Care: Reflecting the diversity of our client base, our services are inclusive and cater to clients from various cultural, linguistic, and socio-economic backgrounds. We strive to create an environment where every client feels welcomed, respected, and valued.

• Business Name
• Calm 'n' Caring Psychology
• Business Category
• Psychologists
• Official Website
• calmandcaring.com
• Business Number
• 30671464823
• Social Links
• 
• Phone Number
• 1300225637
• Business Location
• 10 Eagle St
  Brisbane City 4000
  Queensland
  Australia