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Mckenzie Ross

Insurance In MELBOURNE 3000

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About Us

Since 1991, McKenzie Ross has been partnering with a broad range of clients, assisting them to reduce their exposure to risk, and ultimately achieve their unique strategic and operational objectives.

In simple terms, McKenzie Ross supplies innovative and holistic insurance, risk management programs and advice to some of Australia’s most successful organisations. We meet specific business requirements, undertake reviews as required and ensure your insurance program benefits from best in market products and remains updated with changing business needs.

With technical expertise, experience and first class industry knowledge, McKenzie Ross are the ideal insurance and risk partner for organisations looking for professional advice. Our approach enables clients to focus on their core business objectives, and knowing their insurance program is aligned to their needs, tailored to their objectives and underpinned by a team of industry experts.

What We Do

McKenzie Ross have a reputation for being an innovative organisation of choice for providing expert technical advice, risk assessment and insurance broking services to their clients. We do this by combining rigorous market research, practical experience, continued professional development and the innovative use of technology

With exceptional insurance knowledge and invaluable industry relationships, McKenzie Ross are capable of delivering best in market, comprehensive and seamless insurance programs on budget, creating a positive customer experience for clients who value a high level of experience, advice and risk analysis. More importantly our approach ensures clients are not out of pocket due to an unforeseen risk exposure that has not been considered.

Our Approach

Our approach is simple, we listen and we understand. By listening to our clients, we establish commitment, earn trust and gain intimate knowledge about our clients’ business. Knowledge of our client’s business, combined with best in market placement skills, allows McKenzie Ross to deliver flexible and distinct programs tailored to individual operations.

The McKenzie Ross approach underpins our Values that proactively address our customers’ needs and exposure to risk. It fosters a strong and consultative relationship with our clients and suppliers which is backed up through dedicated and proactive Account & Claims Management.

Unique Accountability

At McKenzie Ross, we thrive on accountability. Our dedicated Account Manager model provides ownership of the client relationship and provides a 100% level of influence over how the customer experience is managed and delivered.

This enables us to be truly accountable. Having a single point of responsibility removes the opportunity for different people to blame each other or suppliers for issues. It also helps streamline day-to-day administration, relieving the burden on our clients in determining who to call when they need assistance.

Through owning the relationship, we are absolutely accountable for delivering your complete insurance and risk management solution, which also mitigates traditional insurance and claims management headaches.

Insurance Brokers Melbourne | Business Insurance Brokers

Mckenzie Ross is a Satisfied Customers Program (SCP) member. Positive reviews , complaints and testimonials will be published on the business directory following verification (VIC189046). Do not post a review if you've received a reward or are associated with the owner.

PureLocal Directory members who receive an unfavourable review are given the opportunity to respond to the customer before it is published. We know that slanderous and unfounded reviews are common place on the web so we have allowed "Mckenzie Ross" the tools to arbitrate and contact the customer in order to resolve outstanding complaints or disputes. We have found that this achieves a far better outcome for both the reviewed business and their customer in the longterm. Fake endorsements , illegal and/or defamatory content is not published.

If you require more information please phone (03) 9691 2222 or visit our website. All profile related content remains the sole property of Mckenzie Ross.

Related Categories

Insurance In Australia
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Insurance In MELBOURNE
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